Refunds.

Papers are digital downloads, delivered as soon as you buy. Because the file is available straight away, purchases are generally non-refundable once delivered.

When we will help

If a file is faulty, won’t open, or you were charged in error, email us at contact@formhaus.agency and we’ll put it right, either with a working file or a refund.

Your rights

None of this affects your statutory rights. Payments are handled by Lemon Squeezy, our merchant of record, and your receipt contains the details of your order.